Privacy Policy
Effective Date: 31 May 2025
At Gutter Gobbler, we care about your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. We’re based in Australia and comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. What Information We Collect
We collect two types of information:
Personal Information
This may include your name, phone number, email address, and other contact details you provide via forms, emails, or service bookings.
Website Analytics Data (Non-Personal Information)
When you visit our website, we automatically collect certain information such as:
- Your IP address
- Browser type and version
- Device type
- Pages visited
- Time and date of your visit
- Time spent on pages
- Referring website or search engine
This data is collected through cookies and third-party analytics tools (such as Google Analytics) to help us understand how visitors interact with our website and improve its performance.
2. How We Use This Information
We use your information to:
- Respond to your enquiries and provide quotes or services
- Improve the usability, functionality, and performance of our website
- Analyse trends and measure website traffic and engagement
- Send occasional service updates or promotions (if you opt in)
3. Website Analytics Tools
We use third-party analytics services (such as Google Analytics) that collect and analyse usage data to help us understand user behaviour. These tools may set cookies in your browser or use tracking scripts.
You can disable cookies in your browser settings, though some parts of our site may not function properly without them. You can also opt out of Google Analytics by installing their browser add-on.
4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share it with trusted service providers (like web hosts or analytics platforms) who assist us in operating our website, as long as they agree to keep it confidential.
6. Your Rights and Choices
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing emails at any time
To make a request, email us at info@guttergobbler.com.au.
7. Changes to This Policy
We may occasionally update this Privacy Policy. The latest version will always be available on our website with the effective date clearly stated.